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Banking
Your customers' banking experience is the key to creating differentiation, fostering customer loyalty and managing long-term profitability. Creating a great customer experience necessitates having the right products, outstanding service, convenient locations and relevant marketing. Fundamentally, it requires a clear understanding of what your customer wants and delivering it better than anyone else.

Whether you are national, regional or community-based, Experian® Marketing Services has the banking and credit marketing expertise and experience to help our clients increase sales, customer profitability and improve marketing ROI.

Credit marketing
Find profitable customers with long-term borrowing potential. Leveraging our breadth of consumer and commercial credit information from Experian, lead generation and direct marketing expertise, we help our clients use invitation to apply processes to acquire new customers for credit cards, mortgages, and other lines of credit.

Retail banking
Maximize your investment in real estate, ATM locations and branch staff to improve sales conversion and profitability. Through a combination of site location intelligence, local customer insight, traffic counting technology and analytical expertise, we help our clients make the right decisions about where to open a branch and how to optimize its performance over time.

Customer experience management
Create loyal customers who bank with you regularly and evangelize your brand through meaningful and relevant communication with every interaction. Utilizing our breath of data integration, database marketing and analytical insight, we help banking clients to develop personalized and unified relationships with their customers.

Customer-centric marketing
Understand your best and most profitable customers across all of your products. Using our vast consumer and commercial data resources and analytical expertise, we help bankers segment and profile their customers along multiple dimensions in order to align their marketing strategy with their most high-value segments.

Contact us to learn how we can help you achieve banking success.


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Related resources

Key consumer trends in the U.S. financial industry


Events

MIXX — September 22-23, 2008 — New York, NY

Direct Marketing Association Annual Conference (DMA) — October 10-15, 2008 — Las Vegas, NV

eMetrics Summit East — October 20-24, 2008 — Washington, DC

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